Description
The Field Reimbursement Director role involves leading key activities to progress the company's goals. The successful candidate will advance prioritized account strategies, remove implementation barriers, deploy resources against high-impact opportunities, and deliver measurable customer and business outcomes.
Key Responsibilities:
- Lead execution of prioritized account strategies through coaching, inspection, and development of a team of Associate Directors
- Partner with key customer stakeholders to accelerate implementation readiness, optimize operational processes, and support sustainable adoption of long-acting injectable therapies
- Prioritize and customize regional investments/resources to optimize post-prescribing growth of the local market
- Deliver and adapt execution plans to achieve post-prescribing performance goals and objectives
- Establish and lead a cohesive and comprehensive Patient Access and Affordability Strategy
- Understand and integrate regional healthcare ecosystem trends into business plans
- Develop executive customer relationships that advance implementation readiness and strategic account objectives
Managing a Post Prescribing Performance and Engagement Culture:
- Recruit, hire, and develop a high-performing team of Associate Directors
- Create a coaching culture centered on accountability, execution excellence, and talent development
- Set the tone and culture of the team, role model company expectations, and lead successfully through organizational change
- Implement corrective action as needed to meet business needs and improve performance
Compliance Accountabilities and Values-Based Culture:
- Identify and manage risks while allocating resources and executing on priorities
- Understand regional regulatory environments and required changes for execution
- Escalate issues and risks and inform centrally when needed
- Implement Compliance and Risk Framework as applicable at the regional level
- Communicate Standard Operating Procedures (SOPs) and ensure company policies are followed
Requirements:
- Bachelor's degree and 5+ years as a customer-facing first-line leader and coach across 2+ business units
- Proven ability to drive results through cross-functional influence and matrix leadership
- Strong coaching and talent development capabilities with a track record of building high-performing teams
- Experience developing and executing strategic account plans that deliver measurable customer and business outcomes
- 2+ years of transformational leadership experience
- Experience working with internal and external customers that requires knowledge of rules and regulations governing provision of reimbursement support services
- Ability to travel up to 70%
- Valid driver's license
Preferred Qualifications:
- Proven success leading through organizational transformation and change
- 5+ years of experience developing and/or providing coverage, coding, and payment information to provider customers for specialty injectable/infusible medicines
- Expertise in payer policy, coverage, coding, billing, and payment requirements for specialty injectable/infusible medicines
- Knowledge of reimbursement support service regulations, compliance requirements, and risk mitigation practices
Salary and Benefits: The US annual base salary for new hires in this position ranges from $180,000 to $300,000. The company offers an annual bonus and eligibility to participate in a share-based long-term incentive program. Available benefits include healthcare and other insurance benefits, retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave.