Description
At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON's global expertise.
As the world's largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.
We are currently seeking a Site Payments Specialist to join our diverse and dynamic team. The Site Payments Analyst is a detail-oriented individual who manages the site payments and subject reimbursements for assigned studies in accordance with Clinical Trial Agreements, reimbursement plans and regulations.
What you will be doing
- Develops study-specific site and subject payment strategy with Site Payment leadership and payment vendors
- Works with payment vendors and internal stakeholders to ensure payment configurations are completed upon site activation
- Verifies contracts, budgets, and participant travel & reimbursement requirements are entered into the site payment system accurately
- Reviews and approves site and patient payments and reimbursements and escalates issues to Site Payment leadership
- Ensures payments to clinical trial sites, investigators, and patients are processed timely and accurately
- Performs periodic QCs and reconciliation reviews of data
- Acts as a point of contact for investigational sites and internal stakeholders for questions related to payments
Your profile
- Solid understanding of clinical trial budgets
- B.S. or Advanced Degree (or equivalent degree/experience in the opinion of the Hiring Manager) and minimum of 3 years of relevant work experience
- Ability to apply logic and critical thinking to complex scenarios and propose solutions to key stakeholders
- Proactive and communicative; able to manage email effectively
- Customer-service oriented with strong communication (written and verbal) skills
- Experience with working with large volumes of data
- Detail-oriented and proactively able to identify discrepancies in data
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance-related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.