Description
Job Summary
As an Incident Commander on Detection & Response, you'll lead the response to complex security incidents affecting OpenAI's intellectual property, customer data, and infrastructure.
Key Responsibilities
- Run incident command from initial assessment through containment, recovery, and closure, establishing severity, scope, response objectives, and escalation needs.
- Assign work stream owners and coordinate investigation, containment, and recovery in parallel.
- Drive timely containment and recovery decisions with the appropriate owners, weighing security risk, evidence preservation, and operational impact within agreed decision rights.
- Communicate incident status, impact, uncertainty, actions underway, and the next update to technical and nontechnical stakeholders.
- Manage cross-time-zone handoffs with explicit command ownership, current status, outstanding risks, pending decisions, and next actions.
- Improve response readiness through exercises, playbooks, and post-incident reviews; track agreed corrective actions with their owners.
- Partner with detection engineers to evaluate telemetry and detection quality, close incident-related visibility gaps, and prioritize practical response automation.
Requirements
- Have personally led complex security incidents as incident commander or an equivalent response lead, with clear examples of decisions, delegation, escalation, and outcomes.
- Make sound decisions with incomplete information and revise them as evidence changes, balancing containment urgency with operational impact.
- Coordinate responders across teams and time zones, resolve conflicting priorities, and maintain clear ownership during handoffs.
- Communicate calmly and precisely under pressure, including concise stakeholder updates and explicit statements of uncertainty.
- Have the security and infrastructure fundamentals to challenge investigation findings and assess containment and recovery options.
- Understand detection engineering, including telemetry coverage, detection logic, false positives and false negatives, and validation.
Benefits
OpenAI offers a range of benefits, including opportunities for professional growth and development, a dynamic and supportive work environment, and a commitment to diversity, equity, and inclusion.