Description
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale , unleashing the potential of businesses and people.
As a Principal Solutions Architect at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners, and community.
What You Will Be Doing:
- Serving as the technical point of contact for your accounts and account managers in your assigned enterprise territory.
- Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
- Crafting and owning value-based relationships at all levels in customer organisations.
- Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
- Developing and maintaining a deep understanding of Elastic products and solutions to demonstrate the value of our offerings in sales meetings and at events.
- Advising the sales team on effective ways of positioning Elastic products, solutions, and services.
- Onboarding, educating, and enabling our partners, and supporting them in sales cycles.
- Crafting collateral, contributing to programs, and collaborating with other Elasticians to meet individual client needs.
- Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
- Deepening both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic.
What You Bring:
- A track record of success in a technical presales role -- enough experience selling and implementing technology to earn your customer’s trust.
- A proven track record to articulate and sell the benefits of modern platforms, software, and technologies.
- Extensive experience with SIEM platforms and vendor solutions in enterprise environments.
- Deep understanding of AI and its impact on SIEM and Analytics solutions.
- Strong understanding of SOC workflows, processes, and operational challenges.
- Knowledge of a wide range of security solutions, the type of data they produce, and build content to satisfy Use Case Requirements.
- A real passion for being curious and a continuous learner.
- A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
- An ability to influence and inspire groups, both large and small.
- A willingness to travel 30% within the region, as well as occasionally internationally.
Why Elastic?
As a distributed company, diversity drives our identity. We strive to have parity of benefits across regions and believe in taking care of our people.
Additional Information - We Take Care of Our People
- Competitive pay based on the work you do here and not your previous salary.
- Health coverage for you and your family in many locations.
- Ability to craft your calendar with flexible locations and schedules for many roles.
- Generous number of vacation days each year.
- Increase your impact -- We match up to $2000 (or local currency equivalent) for financial donations and service.
- Up to 40 hours each year to use toward volunteer projects you love.
- Embracing parenthood with a minimum of 16 weeks of parental leave.