Description
This Inside Account Executive - SLED role involves initiating outbound calls to introduce HP's products and services, tailoring sales pitches to customer needs, and qualifying leads. You will collaborate with internal teams, follow up on inquiries, and maintain accurate records while striving to achieve performance targets and enhancing sales skills through training.
Responsibilities
- Initiate outbound calls to prospective customers, introducing HP products, services, and solutions.
- Develop a solid understanding of HP's offerings, key features, and benefits to effectively communicate value propositions to potential customers.
- Deliver sales pitches tailored to customer needs, focusing on the benefits and value of the products or services.
- Identify and qualify potential leads, gathering relevant information and documenting details in the CRM system.
- Participate in promotion campaigns, effectively conveying special offers, discounts, and promotions to potential customers.
- Collaborate with internal teams, such as marketing and customer support, to ensure seamless customer experiences.
- Apply standard policies for following up on customer inquiries, providing accurate information, and addressing concerns.
- Strive to achieve daily, weekly, and monthly performance targets, including call quotas and lead generation goals.
- Contribute to pipeline management and maintain accurate and up-to-date records of customer interactions, conversations, and outcomes.
- Participate in training sessions to enhance product knowledge, sales skills, and customer service techniques.
Education & Experience Recommended
- High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
- Typically has 2-4 years of work experience, preferably in inside sales or tele sales, or a related field.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including 4-12 weeks fully paid parental leave based on tenure, 13 paid holidays, and additional flexible paid vacation and sick leave.