Description
We are seeking a Medical Receptionist to join our team at Torrington Park Group Practice. As a Medical Receptionist, you will undertake general reception and administrative duties, ensuring an effective and efficient reception service is provided to patients and visitors.
Your main duties will include:
- Organising appointments on the computerised appointments system
- Using your own judgment and communication skills to ensure patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
- Taking accurate messages and passing on information to doctors, nurses, and other staff
- Providing general assistance to the practice team and projecting a positive and friendly image to patients and visitors
- Using tact, diplomacy, and care when dealing with patients who may be upset or aggressive
- Undertaking a variety of administrative tasks and implementing new policies where necessary
- Covering for other receptionists and administrators on sick or annual leave
- Undertaking general administrative duties
We offer a salary of £12.71 per hour, a permanent part-time contract, and a supportive working environment.
To be successful in this role, you will need:
- Office administration knowledge and experience using EMIS Web & Docman systems
- Excellent written and verbal communication skills
- Excellent keyboard skills and clear and legible handwriting
- A friendly and approachable demeanour
- Ability to record information accurately and work under your own initiative
- GCSE Maths and English grade C and above or equivalent