Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
This hybrid position requires working 3 days a week from the office. Candidates must reside within commutable distance of the Connecticut, Arizona, or Pennsylvania CVS Health office locations.
Position Summary This role sits within Medicare Strategic Programs and serves as the business owner for a strategic technology and clinical initiative focused on HRA-related capabilities, performance, and member experience. The Lead Director is accountable for strategic direction, business priorities, cross-functional alignment, and value realization across operational, clinical, and technology teams.
Responsibilities
- Serve as the business owner for a strategic HRA-related technology and clinical initiative
- Define and evolve strategy, roadmap, and priorities in alignment with Medicare business goals and member experience needs
- Partner across business, clinical, operations, technology, compliance, and market-facing teams to translate business needs into scalable solutions
- Lead cross-functional decision-making on priorities, tradeoffs, dependencies, and execution risks
- Establish governance, implementation plans, timelines, milestones, and resource needs
- Track performance, risks, dependencies, and investment against plan and direct course correction as needed
- Identify business and operational gaps and lead development of practical, scalable improvements
- Develop business cases and strategic recommendations tied to the initiative
- Drive alignment, accountability, and execution across a broad group of stakeholders
Required Qualifications
- 10+ years of experience in Medicare, managed care, health insurance, or related healthcare strategy, operations, product, or program leadership
- 5+ years of leadership and/or significant cross-functional leadership experience
- Experience owning complex strategic initiatives and driving measurable business outcomes
- Strong project and program management skills, including governance, planning, and dependency management
- Deep knowledge of Medicare programs, operations, and market dynamics
- Ability to influence senior leaders and align stakeholders across functions
- Experience translating business needs into practical, scalable solutions
- Strong executive communication and business case development skills
- BA required, MBA preferred
Preferred Qualifications
- Experience with HRA, Clinical Programs, or related Medicare capabilities
- Experience leading technology-enabled business or clinical initiatives
- Experience working across highly matrixed healthcare organizations
Pay Range $100,000.00 - $231,540.00
Benefits This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
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