Description
As a Team Manager within one of our John Lewis stores, you are integral to delivering the unique John Lewis difference.
You will lead your teams to ensure that every customer has an outstanding experience, drive commercial results within your areas of responsibility, and allocate your team of Partners (employees) effectively.
Working in our store as a Team Manager, you'll thrive in a fast-paced, dynamic environment where every day brings something new.
Working alongside the leadership team, you’ll play a pivotal role in driving sales, delighting customers and Partners, and maintaining a safe, fully compliant store.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.75 per hour.
Key Responsibilities
- Actively role modelling the partnership behaviours and inspiring a team of Partners through clear communication by managing the full Partner lifecycle, supporting them with talent development.
- Being directly accountable for performance within your area of responsibility.
- Ensuring the store is compliant and safe for our customers and partners.
- Utilise tools provided to effectively allocate resources to meet our customer needs.
- Championing diversity, inclusion and wellbeing.
Essential skills/experience you'll need
- Experience of leading a team in a fast-paced, customer-focused environment with a proven track record as a specialist in people and driving a culture of empowerment.
- Regulatory Compliance Management (as required).
- Competent in using human resource tools and systems (e.g Workday or Tableau).
- Ability to analyse data and insights and translate them into actionable strategies.
Desirable skills/experience you may have:
- Experience in hiring, key-holder operations, and duty management.
- Experience in managing disciplinary and grievance procedures.
- A proven track record of successful identification and delivery of commercial opportunities and outcomes.
Benefits
- Competitive salary: £32,000.00 - £45,600.00 Annual
- Night Premium at a rate of £4.75 per hour
- Flexible working arrangements