Description
The Contract Management group is responsible for managing all aspects of the contract lifecycle, from licensee on-boarding, contract negotiations, through contract amendments and renewals.
The position will be primarily responsible for the following key functions under the direction of Contract Management Senior Manager / Hub leader:
- Maintain deep understanding of contract execution process; act as subject matter expert (SME) on licensing contract execution
- Provide day-to-day directional leadership to vendor staff, provide timely information and instruction to vendor staff for all licensing contracts
- Review work product of vendor staff to ensure consistent standard of excellence
- Act as SME for training and knowledge transfer to vendor staff
- Address complex and escalated contract execution issues and determine course of action, including referring to Contract Management leadership, Licensing, Finance, or Legal
- Lead and participate in contract status meetings with stakeholders
- Ensure contract execution Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met or exceeded. Ensure adherence to internal processes and controls
- Proactively identify roadblocks and risks and recommend solutions to the Contract Management leadership
- Partner with senior leadership to address licensee’s contract concerns, determine course of action and drive to resolution
- Participate in regional and global ad-hoc projects
- Participate in system and process improvement projects
- Minimal travel may be required <5%
Professional Qualifications
- Must possess a Bachelor’s degree or equivalent work experience
- Minimum five years of relevant experience
- Work experience within the entertainment industry would be considered a strong plus
Specific Skills
- Must possess strong quantitative and analytical skills with ability to interpret and communicate data to executive leadership and stakeholders
- Must have strong English and Japanese language skills. Must be able to communicate verbally and in writing and read and interpret complex legal documents in English and Japanese
- Prior leadership and/or project management experience would be considered a strong plus
- Prior experience managing vendor teams would be considered as a strong plus
- Strong relationship building skills and a highly professional “client service orientation”
- Must be able to interact with all levels of management orally and in writing
- Must be an excellent team player who possesses solid interpersonal and organizational skills
- Experience with Power BI, Power Automate, and pivot tables would be considered a strong plus
- Excellent communicator in both oral and written settings
- High energy level; strong work ethic
- Self-driven, independent thinker
- Results-oriented, decisive
- Exhibit a willingness to be adaptable and flexible and demonstrate a desire to operate in a dynamic environment