Case Manager (Spanish Speaking)

At Morgan & Morgan, the work we do matters. We're a leading personal injury law firm dedicated to protecting people's rights against insurance companies, large corporations, and defective goods.

We are seeking a Bilingual (Spanish Speaking) Case Manager to join our team in Louisville, Kentucky. As a Case Manager, you will be highly organized and able to work on a varied caseload. You will assist attorneys in developing settlements, preparing documents, and correspondence as needed. The ideal candidate is customer-focused and empathetic.

Responsibilities:

• Interact with existing and potential clients daily via telephone and in-person
• Order medical records from providers and communicate with clients and providers during treatment
• Obtain necessary documents to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in case file management and support
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under attorney supervision
• Interact with attorneys and present case synopses when required
• Manage case files from intake to closing under attorney direction
• Perform other related duties as assigned

Qualifications:

• Fluent in Spanish (required)
• Bachelor's degree (preferred)
• Prior experience as a Personal Injury Case Manager, Prelitigation Paralegal, or Bodily Injury Claims Adjuster (strongly preferred)
• At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies, and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

Benefits:

• Medical and dental insurance
• 401(k) plan
• Paid time off
• Paid holidays