Lead Project Manager

We are seeking a Lead Project Manager to oversee complex projects from planning through implementation. The successful candidate will be accountable for delivering intended business outcomes, building strong relationships with project sponsors, senior management, and cross-functional contributors.

Key Responsibilities:

• Lead and oversee complex projects from planning through implementation, establishing schedules, milestones, and delivery plans to support timely completion.
• Align project teams with business objectives, scope, schedule, and budget, while coordinating responsibilities and dependencies across contributors.
• Ensure compliance with the applicable project management methodology, address delivery issues, and escalate decisions or resolutions to management when needed.
• Maintain timely and accurate communication throughout the project life cycle, including regular updates to senior management on status, risks, and key deliverables.
• Monitor project budgets, identify and manage project risks, and lead mitigation activities to protect successful delivery and intended business results.
• Provide measurable input into new products, processes, standards, and plans that support the business.
• Develop solutions to complex problems, handle difficult situations effectively, and mentor more junior Project Managers.

Requirements:

• Advanced knowledge of strategy, planning, and project management processes and techniques, with demonstrated experience leading complex initiatives.
• Proficiency with structured project management methodologies and project planning tools; PMP certification is preferred.
• Bachelor’s degree or an equivalent combination of education, training, and relevant experience.
• Experience leading Order-to-Cash (O2C) transformations, including Order Management, Billing, Revenue Management, and related Finance processes.
• Experience delivering ERP-enabled business transformations and large-scale systems implementations.
• Strong understanding of the Software Development Lifecycle (SDLC) and partnering across business and technology teams.
• Proven ability to manage global, cross-functional programs spanning multiple regions, business units, and stakeholder groups.
• Experience leading organizational change management, adoption, communications, and business readiness activities.
• Ownership of end-to-end project delivery, including scope, schedule, budget, risks, dependencies, and outcomes.
• Experience establishing and operating program governance, executive reporting, and decision-making forums.
• Ability to engage and influence senior executives and sponsors to drive alignment and execution.
• Experience delivering regulatory, compliance, or highly controlled transformation initiatives.
• Demonstrated success leading complex transformations involving business process redesign, operating model changes, and technology enablement.

Corporate Security Responsibility: All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must abide by Mastercard’s security policies and practices, ensure the confidentiality and integrity of the information being accessed, report any suspected information security violation or breach, and complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.