Description
As a Customer Delivery Driver at Sainsbury's Supermarkets Ltd, you will play a crucial role in delivering customer orders directly to their doorsteps.
The company, with a history spanning over 150 years, is committed to providing excellent customer service and quality products.
You will be responsible for:
- Delivering groceries to customers on time and in great condition using a 3.5 tonne refrigerated van
- Conducting checks to ensure the van is roadworthy, clean, and organised, and that customers' shopping is secure before setting off
- Following planned routes and driving safely in various locations, traffic, weather, and road conditions
- Moving containers weighing up to 15kg and delivering shopping to a variety of properties
- Communicating effectively with customers, including keeping them informed of any delays, dealing with customer queries, and any changes to their order
- Providing a thoughtful, friendly, and helpful delivery service to make customers feel valued
To be successful in this role, you should:
- Be friendly and welcoming, with a genuine enthusiasm for helping customers and taking pride in providing the best doorstep experience
- Be comfortable driving a larger vehicle safely in different locations
- Be able to work in a fast-paced, physical, and high-energy environment
- Be able to use initiative, solve problems, and make safe decisions while out on the road
- Enjoy working independently while also thriving as part of the wider store team
- Be flexible and willing to work across the store and take on new challenges
- Be open to learning, developing, and trying new things to improve the service
- Be confident in learning to use route and delivery technology
In terms of benefits, Sainsbury's offers:
- Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
- Holiday entitlement – based on the hours worked
- Enhanced Family Leave – Maternity, Paternity, Adoption, and more
- Pension and life cover – matching between 4-7.5% of pension contributions and up to 6x life cover
- Sainsbury's share schemes – buying Sainsbury's shares at discounted prices
- Other Retail savings – discounts on eating out, holidays, and at other retailers
- Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access, and Health/Dental cash plans
- Mental wellbeing – 24/7 access to the Employee Assistance Programme and Online wellbeing platform
- Financial support – interest-free season ticket loans, Pay advance, affordable loans, and savings directly from pay and financial wellbeing resources