Description
We're seeking a Customer and Trading Manager to lead our nightshift team at our London store. As a nightshift manager, you will be responsible for delivering replenishment activities, managing the warehouse, and prioritising deliveries. You will also be in charge of the full store operation, ensuring standards are met, and providing excellent customer service.
The role involves leading a team overnight, making sure that standards are brilliant come morning, and managing performance and capability. You will also be responsible for conducting disciplinaries, ensuring scheduling and pay are accurate, and providing a safe and healthy environment for your team.
Our nightshift managers work full-time hours over 4 nights, and receive a £4,500 premium on top of their base salary. The salary for this role will be dependent on your experience, as well as the store size, complexity, and location, but starts from £34,450.
As a Customer and Trading Manager, you will need to have previous line management responsibilities in a fast-paced, operational environment, resilience to deal with the mental and physical demands of working nights, and experience delivering and monitoring KPIs.
In return for your hard work, we offer a range of benefits, including a discount card, annual bonus scheme, free food and hot drinks, generous holiday entitlement, pension matching, and cycle to work scheme.
We are committed to being an inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome.