Description
As a Content Moderator at TaskUs, you will play a crucial role in ensuring high-quality and safe experiences for users and businesses across social media platforms.
You will review digital content, such as videos, news stories, images, and social media profiles, and score them based on factors like age-appropriateness, violence, and sexual content.
Your responsibilities will include:
- Reviewing content daily using a computer
- Scoring content based on specific guidelines
- Meeting internal Service Level Agreements and Key Performance Metrics
- Collaborating with leadership on strategic projects
- Participating in mandatory trainings and seminars
- Familiarizing yourself with TaskUs policies and procedures
To excel in this role, you will need:
- Computer literacy and proficiency in Windows OS, Apple OS, Microsoft Office, and Google applications
- Familiarity with customer support software, such as Zendesk, Slack, and internal troubleshooting tools
- Fluency in Russian and English languages
- High school graduation
- Problem-solving and critical thinking skills
- Excellent communication skills
- Adaptability and flexibility
- Resilience and calmness in challenging situations
In return, TaskUs offers:
- Competitive salary
- Comprehensive benefits package
- Opportunities for professional growth and development
- A fun and inclusive work environment
- Access to wellness and resiliency programs
TaskUs prioritizes employee well-being and provides resources to support mental health and safety.