Description
We are seeking a Senior Engineer to join our AI Tooling team at Venmo. As a hands-on contributor, you will design and build AI-powered tools and integrations that directly improve how Venmo's Cloud Infrastructure and DevOps engineers work.
Responsibilities:
- Act as a project or system leader, coordinating the activities of other engineers on the project or within the system
- Determine the technical tasks that other engineers will follow
- Proactively improve existing structures and processes
- Exercise judgement in reconciling diverse and competing priorities to identify optimal solutions to problems
- Collaborate with management to set/improve standards for engineering rigor
- Represent PayPal, Inc. to the outside world via interactions with partners, customers, or industry organizations
Requirements:
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience
- Extensive hands-on experience with designing, implementing, and supporting infrastructure (AWS experience preferred) to support global-scale services
- Deep hands-on experience with IaaS and PaaS solutions from AWS (or similar cloud provider)
- Hands-on programming and scripting (Python, Java, Bash, Go)
- Strong communication skills with the ability to understand and explain technical issues to a non-technical audience
Nice to Have:
- Experience with prompt engineering, retrieval-augmented generation (RAG), and LLM evaluation techniques
- Experience integrating AI/ML capabilities into developer tools, CLIs, chatbots, or internal platforms
- Familiarity with AI observability, output safety, and responsible AI practices in production systems
What You'll Do:
- Act as a hands-on contributor, while leading by example
- Mentor junior engineers
- Enjoy a high degree of independence in decision-making while being accountable for results of yourself and your team
- Be part of a team dedicated to driving the scalability and reliability of Venmo's AWS cloud infrastructure
- Contribute to initiatives: internal teams rarely have dedicated project managers
- Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures
- Lead by example, making meaningful contributions to the improvement of engineering teams' production operations
- Develop and improve tools and automation to manage infrastructure and application configuration as code
- Enhance the quality, reliability, and stability of our infrastructure and operations
- Design and build LLM-powered tools that assist Cloud Infrastructure and DevOps engineers with tasks such as runbook generation, incident triage, configuration review, and root cause analysis
Benefits:
- Comprehensive, choice-based programs to support all aspects of personal wellbeing
- Generous paid time off
- Healthcare coverage for you and your family
- Resources to create financial security and support your mental health