Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
Your responsibilities will include:
- Providing style advice and excellent customer service
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Maintaining high standards while balancing speed and accuracy
- Contributing to a positive store environment and supporting colleagues
- Adapting to changing situations and priorities
The role involves working part-time hours, with potential to work up to full-time hours during peak periods, specifically the weeks commencing 13th and 20th December.
Your schedule will be:
- Monday: 18:00-22:00
- Friday: 18:00-22:00
- Saturday: 17:00-21:30
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.