Graduate Trainee

Some careers open more doors than others. If you’re looking for a role that builds strong foundations in operations, business planning, sustainability and stakeholder coordination, join HSBC and build a future rich with potential.

This placement offers hands-on exposure to how an Amanah business operates across day-to-day operations, strategic planning, sustainability initiatives and management reporting. You’ll support operational coordination, data analysis, governance activities and continuous improvement while developing practical skills for a wide range of banking and financial-services careers.

Key responsibilities

Operations and business support

• Support the coordination and administration of day-to-day Amanah operational activities.
• Maintain accurate trackers, workflow records, operational calendars and action logs.
• Coordinate with internal teams to follow up on deliverables, outstanding actions and operational requirements.
• Review information and documentation for completeness, accuracy and consistency.
• Identify risks, exceptions, blockers or delays early and escalate them appropriately.
• Maintain organised records of work completed, decisions made and follow-up actions.

Planning and performance management

• Support business planning, periodic reviews and the tracking of strategic or operational priorities.
• Assist with the preparation of management updates, presentations, briefing papers and meeting materials.
• Produce regular reports covering operational activity, business priorities, key performance indicators, outstanding actions and emerging issues.
• Support basic data analysis to identify trends, recurring issues and areas for improvement.
• Highlight upcoming deadlines, overdue actions and potential delivery risks.
• Help translate operational and business information into concise updates for management review.

Sustainability advisory support

• Support the coordination of sustainability-related initiatives, workstreams and internal engagements within Amanah.
• Assist with information gathering, data collation and preparation of sustainability-related materials.
• Maintain records of sustainability activities, commitments, milestones and follow-up actions.
• Support research into relevant sustainability themes, business practices and stakeholder expectations, where required.
• Help prepare presentations, reports, briefing notes and communications for internal stakeholders.
• Escalate questions, data gaps or issues relating to sustainability activities to the appropriate team or manager.

Stakeholder and team engagement

• Support responses to routine enquiries from internal stakeholders, business teams and management.
• Coordinate information requests across Operations, Amanah, Sustainability, Risk, Compliance, Finance, Technology and other relevant teams.
• Prepare clear updates on project progress, operational issues, sustainability activities and outstanding requirements.
• Support the preparation of meeting agendas, minutes, action logs and follow-up communications.
• Maintain professional communication and ensure agreed actions are tracked through to resolution.
• Work collaboratively with colleagues across functions and locations.

Governance, controls and process improvement

• Support the maintenance of process documentation, procedures and operational records.
• Assist with control checks, data-quality reviews and exception monitoring, where applicable.
• Maintain appropriate records and audit trails for operational, planning and sustainability activities.
• Follow applicable risk, compliance, data-handling and information-security requirements.
• Identify opportunities to improve processes, reporting, documentation and stakeholder communication.
• Support the documentation of lessons learned, recurring issues and agreed improvements.

Requirements

• Currently pursuing a Bachelor’s Degree in any discipline; CGPA of 3.0 or above, or at least second-class upper.
• Fluent in English, with excellent communication, interpersonal and presentation skills.
• Ability to analyse data and information and interpret findings for business decisions.
• Strong attention to detail and the ability to follow structured processes accurately.
• Resourceful, organised and able to manage multiple priorities.
• Good planning, communication and problem-solving skills.
• Interest in operations, business planning, sustainability, advisory services, Islamic finance or banking is advantageous.
• Ambitious, motivated and comfortable working in a fast-paced financial-services environment.
• Energetic, enthusiastic and adaptable.
• A collaborative team player with the potential to demonstrate leadership.
• Computer literate and able to work independently.

Key learning opportunities

You’ll gain:

• Practical understanding of how an Amanah business operates within a global bank.
• Exposure to business operations, planning cycles, management reporting and performance tracking.
• Experience coordinating work across Operations, Amanah, Sustainability, Risk, Compliance, Finance, Technology and other teams.
• Hands-on experience in data handling, reporting and basic business analysis.
• Exposure to sustainability-related initiatives, information gathering and advisory support.
• Stronger business communication skills, including concise updates, professional correspondence and stakeholder engagement.
• Greater awareness of governance, controls, risk management and documentation standards.
• Experience identifying exceptions, resolving issues and escalating matters appropriately.
• Confidence managing multiple priorities in a fast-paced, multi-stakeholder environment.
• A foundation for future careers in operations, business planning, sustainability, advisory, Islamic finance, governance, programme management or broader banking functions.