Workspace Mac Engineer

Workspace Mac Engineer

About Millennium Millennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation and focus, Millennium's mission is to deliver results for our investors.

Core to the health and growth of Millennium's business, the Information Technology organization supports a flexible, scalable technology environment and advanced proprietary systems, including next-generation analytical and trading capabilities. The End User Engineering team engineers and supports the firm's desktop workspace across physical, virtual, and cloud platforms, including Windows and Mac environments.

Responsibilities

• Engineer and support macOS builds and configurations, ensuring compatibility and integration with the firm's enterprise infrastructure.
• Manage macOS devices through Microsoft Intune, including enrollment, configuration profiles, compliance policies, application deployment, automated workflows, reporting, and hybrid management.
• Implement macOS security controls, including FileVault, Gatekeeper, and System Integrity Protection, and integrate devices with Active Directory and other identity systems.
• Support the Apple hardware lifecycle, from procurement and provisioning through secure decommissioning, and deliver desktop solutions for development teams using Apple hardware.
• Develop and maintain Bash, Python, or AppleScript automation, and apply AI-assisted tools and agentic workflows to engineering, troubleshooting, and documentation within the firm's security and compliance requirements.
• Support and develop disaster recovery solutions for Windows and Mac; apply automation and quality assurance, and analyze performance data to improve workspace reliability and resource utilization.
• Provide Tier 3 support and system administration for macOS and Windows, troubleshoot desktop virtualization, Citrix VDA integration, and SQL issues, and participate in change, incident, and problem management.
• Collaborate with global IT teams on workspace integration and support, maintain knowledge-base articles, runbooks and configuration documentation, and train end users on macOS practices and workflows.

Requirements

• 10+ years of enterprise desktop engineering experience across macOS and Windows, including Tier 3 Mac support in financial services.
• 5+ years of experience managing macOS devices with Microsoft Intune, including migration from JAMF Pro to Intune.
• Strong macOS and Apple hardware troubleshooting skills, including log analysis and system debugging, plus experience with Apple hardware lifecycle management and developer tools such as Xcode, Docker, and Git.
• Experience integrating macOS with Active Directory and hybrid identity systems, and knowledge of Windows infrastructure, including Group Policy, and stateless desktops with layered applications using Citrix App Layering or similar technologies.
• Experience with Bash, Python, or AppleScript automation and with generative AI tools and prompt engineering for scripting, troubleshooting, and operational workflows.
• Familiarity with SCCM, Citrix XenApp/XenDesktop, Citrix VDA and StoreFront, VMware, Azure MFA, and cloud services such as Azure, AWS, or Google Workspace; experience supporting disaster recovery solutions using Acronis, VMware, and web services.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Intune certification or related Microsoft Endpoint Manager experience is preferred, as is knowledge of Systrack, LiquidWare, App-V, Login VSI, Office 365, and Citrix NetScaler and multi-region StoreFront setups.

Salary Range The estimated base salary range for this position is $175,000 to $250,000.