Workplace Research Manager

We are seeking a Workplace Research Manager to generate insights that enable REWS to continuously evolve and enhance employee and customer experiences across our offices.

The REWS Workplace Innovation team is seeking a Workplace Research Manager to generate insights that enable REWS to continuously evolve and enhance employee and customer experiences across our offices. In this individual contributor role, you will be responsible for designing and executing end-to-end mixed-methods research, translating qualitative and quantitative data into actionable insights that inform decisions across our global portfolio.

Responsibilities:

• Collaborate with the Pilots and Space Insights teams across the pilot project lifecycle, from initial discovery and defining success metrics through to final readouts and recommendations.
• Own the mixed-methods employee research workstream to design, field, and deliver baseline, in-flight, and post-pilot insights to evaluate new physical layouts, furniture concepts, workplace programs and technology.
• Conduct on-site qualitative fieldwork to uncover unmet employee needs and understand the ‘why’ behind employee behaviors, adoption, or friction.
• Partner closely with the Space Insights team to integrate multi-source evaluation data and co-develop clear, comprehensive recommendations for stakeholders.
• Proactively identify and integrate AI tools and automated workflows across the research lifecycle to accelerate qualitative synthesis and reporting.

Requirements:

• 4+ years of applied research experience focusing on human-environment interactions, workplace strategy, environmental psychology, physical workplace experience, applied behavioral science, corporate real estate, or a related field with a strong mixed-methods research foundation.
• Demonstrated experience designing and conducting mixed-methods studies to evaluate physical spaces, furniture, and workplace layouts.
• Hands-on experience conducting qualitative fieldwork using varied research methods.
• Proven ability to translate ambiguous business or workplace challenges into focused, agile research plans.

Nice to Have:

• Knowledge of questionnaire design best practices.
• Experience using inferential statistics to analyze employee sentiment and survey datasets.
• Deep understanding of corporate real estate fundamentals.
• Experience working within the technology sector or a similarly fast-paced, matrixed enterprise environment.

Benefits:

• Time off programs
• Medical, dental, vision
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program