Description
The Welcome Coordinator at Oak Street Health creates an inclusive environment for patients and visitors, making a positive first and last impression. The role involves performing various administrative tasks, such as scheduling appointments, managing phone calls, and handling paperwork.
Core Responsibilities:
- Welcome patients and guests
- Conduct visit check-in and assist with required forms
- Collect co-pays
- Update patient information and make changes in the electronic medical record platform
- Schedule and reschedule appointments within the electronic medical records platform
- Manage phone lines, answer calls, take messages, and make outbound calls as instructed
- Manage faxes in the electronic fax platform
- Maintain the cleanliness of the Welcome and Community Room areas
- Float to other centers in the region on an infrequent basis
- Perform other duties as assigned
Requirements:
- Strong computer skills and basic knowledge of Google Suite
- Professional phone etiquette
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served (where necessary)
- US work authorization
Preferred Qualifications:
- Experience in a customer service setting
- Some college education
Work Environment:
- Anticipated weekly hours: 40
- Time type: Full-time
- Pay range: $17.00 - $28.46 per hour
Benefits:
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs
For more fresh new jobs, check out yubhub.co.