Description
We are seeking a Weekend Receptionist to join our team at Parkside Care Home in Reading.
Parkside care home offers comfortable nursing and residential care for anyone over 18. Short stay options are also available if you’re in need of recovery or some respite. The home is also able to offer palliative and Parkinson’s care.
As a Weekend Receptionist, you will be the first point of contact for all visitors to the home. You will be responsible for managing new enquiries, providing advice and support both face to face and over the phone, conducting show-arounds within the care home, and supporting the Home Manager and Administrator with clerical duties.
Responsibilities:
- Acting as the first point of contact for all visitors to the home
- Taking responsibility for managing new enquiries
- Providing advice and support both face to face and over the phone
- Conducting show-arounds within the care home
- Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing
- Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Requirements: You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams.
Benefits:
- My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
- Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
- Wagestream - Have early access to up to 40% of your earned wages within minutes
- 28 days holiday
- Sick pay scheme
- Long service rewards
- Free meal on every shift
- Interest-free annual travel loan
- Range of Bupa pension plans
- Parental leave schemes
- Menopause Plan
- Access to discounts at a wide variety of gyms and fitness facilities across the UK
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