Description
As a Warehouse Transportation Coordinator at Expeditors, you will serve as the main warehouse point of contact for various teams, monitoring shared inboxes, workboards, and operational communication channels.
Responsibilities include:
- Coordinating and following through on escalations involving inbound freight, outbound freight, customer requests, damages, holds, returns, shortages, and service exceptions.
- Providing accurate and timely updates to internal teams, customers, service providers, and warehouse leadership.
- Assigning or communicating warehouse tasks and required paperwork to the appropriate warehouse staff.
- Maintaining organized electronic and physical files, ensuring operational documentation remains complete and audit-ready.
Exports Responsibilities:
- Acting as the escalation point of contact for the dispatch office when a new truck is docked at a warehouse door.
- Coordinating outbound requests, returns, freight moving to third parties, hot shipment requests, and screening needs.
- Following up on emails related to receiving and screening cargo.
Transcon Responsibilities:
- Completing designated administrative and reporting activities.
- Maintaining Transcon return reports and related exception records.
- Coordinating customer scan requests.
GNS & Cartage Responsibilities:
- Printing and organizing dedicated cartage delivery orders.
- Scanning dedicated cartage proof of delivery documents.
- Processing inbound GNS trucks in TWMS.
Distribution Responsibilities:
- Supporting Distribution with inventory reporting, order or shipment inquiries, and inbound and outbound warehouse escalations.
- Maintaining accurate inventory records and assisting with research involving damages, holds, returns, shortages, or discrepancies.
Physical Demands:
- Using standard office equipment, including a computer, keyboard, mouse, phone, and copy/scan equipment.
- Working primarily at a computer workstation located within the warehouse.
- Accessing warehouse areas to visually verify freight, documentation, staging locations, labels, or shipment status as needed.
Qualifications:
- High School Degree or equivalent required.
- Passed background check.
- Must be 18 years of age or older.
- Must be legally authorized to work in the United States and not require future employment visa sponsorship.
- Good computer skills, including Microsoft Outlook, Word, Excel, and familiarity with PowerPoint.
- Ability to learn and use warehouse and transportation management systems.
- Fluent in English, both written and verbal.
- Excellent written, verbal, and interpersonal communication skills.
Benefits:
- Paid Vacation, Holiday, Sick Time.
- Health Plan: Medical.
- Life Insurance.
- Employee Stock Purchase Plan.
- Training and Personnel Development Program.
- Growth opportunities within the company.
- Employee Referral Program Bonus.
Base Pay Range: $28.00 - $34.00 per hour, based on experience.
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