Waiter/ Waitress - 180 Works, 180 The Strand

At Soho House, your role as a Waiter/Waitress is crucial in providing refined, attentive, and personalised service to members and guests. You will work closely with the floor and kitchen teams to ensure a smooth dining experience, reflecting the Club's standards of professionalism, discretion, and excellence.

Your main responsibility is to ensure members have an enjoyable experience by delivering excellent service from initial greeting, taking orders, making recommendations, and handling payments.

Key duties include:

• Warmly greeting members and introducing menus
• Taking accurate food and drink orders, accommodating allergies and dietary needs
• Coordinating with kitchen and bar staff for timely order delivery
• Providing knowledgeable recommendations on menu items
• Maintaining exceptional table service and a pristine environment
• Handling member requests and supporting seamless payment
• Upholding discretion and professionalism, especially with VIPs
• Contributing to team success through briefings, tastings, and assisting colleagues

In return, you will receive:

• Weekly pay
• Team meals prepared by chefs
• Soho Friends Membership
• 50% team discount on food and drink
• Staff room rates
• Health Cash Plan and Dental Plan options
• Birthday day off after 1 year
• Up to 50% staff discount on Cowshed & Soho Home
• Paid charity support days
• Free counselling sessions
• Continuous training and team events

Requirements include:

• 2-3 years in a high-end dining environment
• Ability to thrive in fast-paced environments and solve problems under pressure
• Hospitable and approachable nature with a passion for customer service
• Flexibility to work varied shifts, including weekends and holidays
• Competency in training schedules and Club School standards
• Ability to work in a team and autonomously