Visual Merchandiser (더현대 서울)

As a Visual Merchandiser at H&M Group, you will play a key role in designing the customer journey within the store.

You will implement the brand's vision, using your aesthetic sense and strong commercial mindset, and present collections in an inspiring and commercially viable way.

Your work will not only enhance the store's visual appeal but also drive customer engagement and sales performance.

Key Responsibilities:

• Provide exceptional customer experiences through expert styling advice, in-depth product knowledge, and attractive store environments.
• Analyse sales data and customer insights to determine the store's visual direction and execute it.
• Plan and install effective window displays reflecting seasonal trends and brand identity.
• Inspire customers and encourage purchases through mannequin styling and coordination.
• Merchandise the store according to company guidelines to create a consistent and commercial store environment.
• Support daily store operations and contribute to smooth customer experiences.
• Maintain high visual merchandising standards and provide training and coaching to colleagues.
• Ensure all visual elements create a memorable store experience for customers as a brand ambassador.

Qualifications:

• Experience in fashion retail in-store visual roles (over 1 year).
• Understanding of how to enhance customer experiences through visual storytelling and excellent customer service.
• Ability to execute brand VM guidelines to achieve commercial results.
• Knowledge of latest fashion trends, silhouettes, and seasonal styling.
• Experience in making visual merchandising decisions using KPI, sales data, and customer feedback.
• Strong communication skills and ability to listen actively.
• Flexibility to adapt to changing priorities and customer needs.
• Commitment to continuous learning and self-improvement.
• Availability to work varied schedules including evenings, weekends, and holidays.