Virtual Services Intern

The International Rescue Committee (IRC) is seeking a Virtual Services Intern to join their U.S. Resettlement, Asylum, and Integration (RAI) team. This fully remote internship will provide structured learning about Matching Grant's employment services, including job search assistance, employer outreach, and career counseling, while also offering exposure to Virtual Program of Initial Resettlement (VPIR) service delivery.

Scope of Service: Under the supervision of the Virtual Matching Grant & Virtual Program of Initial Resettlement Coordinator, the intern will learn about and participate in guided activities related to the Coordinator's employment services and resettlement caseload. The intern will receive mentorship and guidance from experienced professionals and participate in activities designed for educational development.

Educational Benefit: The Virtual Services Intern will gain insight into how employment services and initial resettlement support are delivered to a virtual caseload, how job readiness training is structured, and how employment placement contributes to refugees' economic self-sufficiency.

Learning Objectives:

• Gain exposure to and guided practice in employment services, including job search support, employer engagement, and career counseling.
• Deepen understanding of the Matching Grant program and refugee economic self-sufficiency.
• Gain exposure to the refugee resettlement process and the public benefits system.
• Develop skills in case management databases, digital communication tools, and program data reporting.

Supervised Learning Activities:

• Observe and participate in guided client job search activities.
• Observe employer outreach efforts and participate in guided exercises on identifying job leads and documenting employer partnerships.
• Observe basic career counseling and coaching provided by the Coordinator, and practice under supervision.
• Participate in guided learning on pre-arrival and early resettlement tasks under the Virtual Program of Initial Resettlement.

Desired Skills and Abilities:

• Bachelor's degree required; current graduate coursework toward a master's degree preferred.
• Interest in and/or experience with job search assistance, employer outreach, or career counseling.
• Strong interpersonal skills and the ability to build relationships with clients, colleagues, and external partners.
• Excellent written and oral communication skills.
• Self-motivated, with strong organizational skills and the ability to engage in self-directed learning in a remote setting.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort with digital tools for outreach, data entry, and communication.

Time Commitment:

• Minimum of 15 hours per week of availability; hours must fall within business hours (9am–5pm), Monday–Friday, in any U.S. time zone.
• Intern must have a private workspace where they can effectively participate in learning activities during regularly scheduled hours.

Eligibility & Onboarding Requirements:

• Interns must be located in the U.S. during the duration of the internship.
• All positions are contingent upon clearing an IRC background check through HireRight before service.
• Review and sign IRC intern policy documents and commitment paperwork.