Vice President of Product Management

Humana is seeking a Vice President of Product Management to lead a strategic portfolio focused on improving healthcare quality and clinical experiences, member outcomes, and business performance across the Insurance Segment.

This executive will build and lead a product organization that translates member and clinical needs into scalable capabilities and measurable improvements in quality, experience, affordability, growth, and operational performance.

Key Responsibilities

• Define and lead a multi-year product strategy and roadmap aligned with Humana's Insurance objectives and the needs of members, clinicians, and business stakeholders
• Own portfolio investment decisions, including what to build, what not to build, when to invest, and when to stop or retire a product
• Set measurable customer, clinical, operational, and financial outcomes and hold teams accountable for sustained results
• Lead customer and market discovery through research, interviews, journey mapping, data analysis, testing, and feedback; translate insights into clear product priorities and testable hypotheses
• Guide products across the full lifecycle,from discovery and launch through scaling, optimization, and retirement,with clear measures for adoption, performance, value creation, and continuous improvement
• Use MVPs, pilots, rapid prototyping, and iterative development to validate ideas before scaling investment
• Apply AI, automation, analytics, data products, and digital platforms to improve healthcare experiences, outcomes, affordability, and operational performance
• Build alignment across risk adjustment, clinical operations, clinical innovation, analytics and technology; clarify decision rights; and accelerate execution in a highly matrixed environment
• Establish portfolio governance, decision forums, operating rhythms, and product management standards that emphasize outcomes over activity
• Build, develop, and retain high-performing teams while providing product leadership across QCS

Required Qualifications

• Bachelor's degree, Master's Degree or MBA Preferred
• Fifteen or more years of progressive leadership experience across healthcare, insurance, technology, product management, consulting, or a related industry, including significant responsibility for strategy, transformation, or business performance
• Eight or more years leading product portfolios, digital products, strategic business capabilities, or enterprise transformation initiatives
• Demonstrated accountability for investment decisions, roadmaps, execution, and measurable business outcomes
• Experience building or leading product-centered teams and operating models
• Strong strategic, analytical, and financial judgment, with the ability to make disciplined tradeoffs across customer value, clinical impact, business economics, technology constraints, operational readiness, and regulatory requirements
• Demonstrated experience leading highly matrixed, cross-functional initiatives that require enterprise influence without direct authority
• Experience establishing product management disciplines, governance processes, operating models, and talent development practices while driving measurable results
• Proven ability to influence executive leaders, align cross-functional teams, and lead through ambiguity and organizational change
• Clear written and verbal communication skills, including the ability to translate complex issues into actionable decisions

Preferred Qualifications

• Advanced degree
• Medicare Advantage, Medicaid, health plan, or other regulated healthcare experience
• Experience in provider operations, quality improvement, population health, clinical operations, risk adjustment, care management, or value-based care
• Track record of building and scaling product organizations
• Experience developing or scaling AI-enabled products, automation, analytics, data products, or digital platforms and translating emerging technology into customer and business value
• Familiarity with agile product development, human-centered design, experimentation, and modern product operating models