Description
We are seeking a Vice President to design and implement enterprise-grade unified communications systems. The successful candidate will oversee migration strategies from on-premise unified communications platforms to cloud-based solutions, manage regional and global unified communications projects, and coordinate cross-functional engineering efforts.
Responsibilities:
- Design and implement enterprise-grade unified communications systems
- Oversee migration strategies from on-premise unified communications platforms to cloud-based solutions
- Manage regional and global unified communications projects
- Coordinate cross-functional engineering efforts
- Maintain and update audit documentation trackers
- Ensure compliance with internal policies and external regulatory standards
- Participate in vendor recertification and escalation processes
- Serve as an escalation point for critical incidents
- Provide technical input for contact center infrastructure
- Document and maintain capability matrices for unified communications systems
- Facilitate knowledge sharing across global teams
- Analyze compatibility and replacement strategies for legacy systems
- Develop and document troubleshooting methodologies and integration workflows for third-party applications
Qualifications:
- Bachelor's degree or foreign equivalent in Electrical and Electronic Engineering, Computer Science, or related field
- 60 months of experience in job offered or closely related role
- Experience with Cisco Unified Communications platforms, VoIP protocols, Video Conferencing Systems, and networking fundamentals
- Experience with monitoring and troubleshooting tools, including Cisco RTMT and Wireshark
Benefits:
- Salary range: USD$195,000.00 - USD$215,000.00
- Annual discretionary bonus
- Healthcare, leave benefits, and retirement benefits
- Tuition reimbursement
- Comprehensive healthcare
- Support for working parents
- Flexible Time Off (FTO)
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