Description
Faire's Risk team is seeking a highly motivated Verification Associate to analyze and verify small businesses.
This role may include weekend work on a monthly basis.
Responsibilities:
- Verify small businesses (retailers and brands) using social media, geolocation data, or by requesting additional information from them as necessary
- Contribute towards the implementation of risk management policies, procedures, and tools
- Monitor Faire credit exposure by reviewing account balances and assigned credit limits
- Work with Sales and Support teams to streamline communication, improve efficiencies, and provide a world-class customer experience
Qualifications:
- 1+ years of experience in financial services, tech, compliance operations, or related industry
- Ability to spot patterns from discrete and vague data points (e.g. social media, financial data, Faire transactional data)
- Strong written and verbal communication skills; ability to interact with customers in a clear and concise manner, primarily via email
- Strong customer focus and the ability to balance Risk mitigation alongside a positive customer experience; demonstrated ability in conflict-resolution
- Strong analytical and decision-making skills
- Ability to work with others in a closely collaborative team environment
- Passionate, relentless resourcefulness and the ability to thrive at a fast-paced startup -- you're willing to do what needs to be done for the success of your team and you are comfortable with change
Benefits:
- Flexible paid time off, plus company-wide recharge days
- Paid parental leave up to 16 weeks
- Comprehensive health coverage, with options varying by location
- Fertility and family-building benefits through Carrot, including a lifetime reimbursement allowance
- Mental health support and coaching through Modern Health
- Stipends to support your professional development, wellness, and work from home needs
- Employer-sponsored retirement plan, dependent on country of employment
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