Vedoucí prodejny/ Store manažer/ka, Hradec Králové

As a Store Manager at H&M Group, you will oversee the entire customer experience and ensure high visual and commercial standards that align with global strategies and local context. You will lead a team to provide excellent customer experiences while promoting and selling products.

Responsibilities:

• Lead the store team to deliver exceptional customer experiences and promote products.
• Stay informed about store strengths, opportunities, and competition, and have a good understanding of the local market and customer needs.
• Analyze sales results, set goals, and create plans to optimize results, profits, and inventory levels.
• Effectively manage store planning and maintenance, aligning with sales budgets and commercial priorities.
• Recruit, train, and develop your team while fostering an inclusive and collaborative culture that supports growth and innovation.
• Stay up-to-date with fashion trends, customer preferences, and competition to maintain a competitive edge.
• Positively represent yourself and the brand in all customer interactions.
• Ensure overall customer satisfaction by actively supporting our loyalty program.

Requirements:

• Experience in retail management and operations.
• Proven leadership skills, passion for coaching, and team development.
• Proven track record of using reporting and customer-focused tools.
• Expertise in sales planning, analysis, and tracking.
• Strong and confident leadership skills, inspiring and developing teams with integrity.
• Motivated to create great customer experiences while driving sales growth.
• Ambitious and performance-driven, with a competitive spirit and goal-oriented mindset.
• Analytical problem-solving skills with excellent communication skills and attention to numbers and statistics.
• Flexible and solution-oriented, with a passion for fashion trends, advertising, and visual presentation.
• Good knowledge of English is an advantage.

Benefits:

• 25% discount on all H&M Group brands.
• H&M HIP motivation program.
• Meal allowance of 90 CZK per worked shift.
• Multisport card access to hundreds of sports facilities across the Czech Republic.
• Referral bonus of up to 7000 CZK.
• 21 days of vacation + up to 4 Relaxing Days.
• Jubilee days off up to 3 days.
• Extensive training program.
• Opportunity for career growth and development.