VDI Engineer

Advance how our customers operate while you advance your career. Join GDIT as a VDI Engineer and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

As a VDI Engineer, the work you’ll do at GDIT will be impactful to the mission of NATO SOFCOM. You will play a crucial role in providing resilient VMware Horizon virtual desktop services, administering Dynamic Environment Manager (DEM) for consistent user experience, improving platform observability and site reliability, and planning/testing VDI support for the upcoming SOFCOM continuity-of-operations (COOP) site.

Responsibilities:

• Maintain approved VMware Horizon control-plane and desktop-pool configurations, entitlements and profile-management integrations.
• Support golden image engineering, pool refresh/recomposition, authorized patching, testing and delivery of virtual desktop services.
• Troubleshoot brokers, gateways, sessions, authentication, performance, display protocols and virtual endpoint access.
• Coordinate ESXi/vCenter, storage, networking, identity and MECM dependencies with the responsible technical engineers.
• Support approved maintenance, capacity monitoring, high availability checks and VDI recovery exercises.
• Document pool configurations, virtual endpoint inventories, user experience issues and approved changes.
• Administer and troubleshoot approved VMware Dynamic Environment Manager (DEM) capabilities, including user environment settings, profile personalization, conditional policies, application configuration, user settings capture/restore and integration with Horizon desktop pools; coordinate with FSLogix or equivalent profile-container technologies where actually deployed.
• Apply site reliability engineering practices to Horizon/VDI services: define and report approved service-level indicators, proactively monitor connection success, session-launch latency, logon performance, session stability, resource utilization and desktop-pool health; create actionable alerting, dashboards and incident/problem runbooks.
• Engineer and validate reliable delivery of virtual desktop services for the planned SOFCOM continuity-of-operations (COOP) site, including dependencies on Horizon brokers/connection servers, Unified Access Gateways, identity/AD, DNS, PKI, storage, networking, user profile/data availability and approved cross-site connectivity.
• Develop and execute Government-approved COOP readiness assessments, tabletop and technical exercises, controlled failover/failback tests, alternate-site desktop-pool activation and user-access verification against Government-established recovery time and recovery point objectives (RTO/RPO), as applicable.
• Perform capacity and failure-domain analysis for primary and alternate-site Horizon services; recommend high availability, load distribution, image/profile replication or recovery design improvements, and test changes only after approved engineering/security review.
• Provide cross-functional troubleshooting of Windows desktop and server infrastructure, VMware vSphere, endpoint image management, authentication, TCP/IP/network segmentation, storage and security controls in support of end-to-end VDI service restoration.

Requirements:

• Education: Bachelor of Arts/Bachelor of Science. Additional years of experience can be used in lieu of degree requirement.
• Experience: 5+ years of related experience
• Technical skills: VMWare, DEM, COOP Implementation,
• Certifications: IAT Level II or higher, VMware Certified Professional (VCP), and ITIL Foundation (within 90 days of hire)
• Security clearance level: Active Secret required to start
• Location: Full-time, on-site in Mons, Belgium
• Belgian SOFA Requirement: 6-12 week review process submitted to the Belgian government by GDIT on the applicant’s behalf. Request will be submitted after candidate is chosen.

Benefits:

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace