Utility Dining Attendant - CSSI

Set a course for adventure with Princess Cruises, the employer of choice in the cruise industry. As a Utility Dining Attendant, you will play an essential role in providing high-quality dining service to our guests. You will be responsible for supporting the service team and ensuring that food and beverage operations are executed seamlessly.

Service Excellence:

• Consistently support the service team in achieving Food & Beverage targets by following all Service Excellence standards.
• Take ownership of delivering a consistent product and service experience that meets all standards, ensuring both guest and teammate satisfaction.
• Address any guest or teammate issues promptly and work collaboratively with others to resolve them effectively.
• Embrace and utilize MedallionClass products, services, and applications to enhance guest experiences.

Dining Area Setup & Service:

• Ensure the correct setup and presentation of dining areas, maintaining brand standards at all times.
• Assist with the timely delivery of food & beverage items, clear and clean tables, and maintain the cleanliness of the dining areas.
• Maintain stock levels of food, beverage, or hotel items, and replenish as needed to ensure seamless service.
• Assist in the delivery of food and beverage service as directed, ensuring service standards are followed.

Guest and Teammate Interaction:

• Be knowledgeable of onboard products, offerings, itinerary, and port information to provide guests with helpful assistance as needed.
• Ensure all guest and teammate orders are accurately recorded and processed using the onboard POS system.

Health, Safety, and Compliance:

• Report any Responsible Service of Alcohol (RSA) related issues promptly to the supervisor or leader on duty.
• Perform General Emergency Procedures confidently and promptly as per company directives.
• Follow company guidelines for handling garbage, biohazardous, and sharps waste, ensuring proper sorting and disposal.
• Support the creation of a safe and compliant environment while committing to Operation Oceans Alive.
• Maintain compliance with company brand and Health, Environmental, Safety, and Security (HESS) standards.
• Keep up-to-date with public health standards, ensuring compliance and reporting any issues immediately.

Additional Responsibilities:

• Assist with sanitation efforts as directed, especially in outbreak situations requiring increased cleanliness and hygiene.

You will enjoy a competitive salary package, your own comfortable double cabin, company-paid travel to and from the ship, access to exclusive areas and benefits onboard, a vibrant recreation and welfare program, access to exceptional learning and development opportunities, the chance to travel the world, and a welcoming, inclusive, and dynamic work environment.