Training Administrator

You will be the first line of communication and administrative support in the team, in respect of queries relating to statutory and mandatory training.

All our curriculum events including our Trust Corporate Induction are delivered at a variety of training locations across Surrey. The role requires the ability to host training events and travel efficiently between training venues to set up and set down the training room, welcome staff who are attending our training and trainers who are delivering the courses, refreshment set up and clear down throughout the day.

This is a busy role, requiring exceptional customer service and the ability to move quickly between tasks and respond appropriately and calmly to changing priorities.

Main duties of the job

Venues and Hosting

• Be prepared to travel to other Trust sites in Leatherhead, Epsom and Chertsey to host, manage refreshments and setup of training resources. On occasions this may be required at our Guildford venue.
• Attend and provide venue support for our monthly in person Trust Corporate Induction including hospitality, sourcing equipment and occasionally room set up.
• Host the Statutory and Mandatory Market Stall at Corporate Induction assisting delegates with their queries relating to compliance and AcademyHub.

AcademyHub - Totara Learning Management System

• Managing and adding events (course dates) to AcademyHub.
• Creating new courses as and when required in the AcademyHub system.
• Support the Training Team Lead in administration relating to Statutory & Mandatory training including AcademyHub data entry, checking and preparing delegate lists, managing non-attendance etc
• Work with the wider Training Team to ensure the AcademyHub training records are maintained and accurate.
• Ensure that the AcademyHub email account is monitored, emails actioned and queries/problem solving completed and responded to appropriately in a timely manner

Benefits

The Trust offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support.

Salary: £27,106 to £28,850 a year per annum