Description
We are seeking a Trade and Transaction Operator to join our Trust & Agency Services team in Pune. As a Trade and Transaction Operator, you will strive to be a Subject Matter Expert (SME) with internal partners and/or external clients to improve market practices and platforms.
Key Responsibilities:
- Perform internal controls and support daily production
- Lead daily calls with business/onshore and articulate requirements for smooth process execution
- Respond to ad-hoc issues or client queries in a timely manner
- Ensure process documentation is relevant and updated regularly for audit standards
- Coach, mentor, develop, onboard, and provide career development planning for team members
- Identify and reward performers through various rewards and recognition programs
Requirements:
- Good written and verbal English skills
- Good typing speed with accuracy, MS Office (especially MS Excel)
- Ability to provide high transaction productivity and high level of attention to detail
Preferred Skills:
- Basic knowledge of key elements of document review
- Ability to work effectively on a team
- Able to operate calmly and efficiently in a high-volume, intense atmosphere
What We Offer:
- Best-in-class leave policy
- Gender-neutral parental leaves
- 100% reimbursement under childcare assistance benefit
- Sponsorship for industry-relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive hospitalization insurance for you and your dependents
- Accident and term life insurance
- Complementary health screening for 35-year-olds and above
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