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From the employer's careers site First seen 11 Nov 2026

Telstra Retail: Customer Service & Sales Consultant

The employer hasn't listed a salary.

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Description

As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and transforming customers' telecommunications experiences.

You're the trusted expert who helps customers find tech solutions that enhance their lives. You'll work in one of our stores across TRARALGON, SALE, BAIRNSDALE, WARRAGUL, or WONTHAGGI.

What You'll Be Doing:

  • Deliver exceptional customer experiences, finding the right products and services for customers
  • Be the go-to tech expert, staying up-to-date with the latest gadgets and services
  • Achieve and excel, meeting and exceeding sales targets and KPIs
  • Collaborate and contribute, creating a welcoming environment with your team

Salary and Benefits:

  • Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners
  • Leave options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
  • Training and career growth opportunities: access to over 17,000 learning programs with LinkedIn Learning
  • Flexibility: flexible working hours and a supportive approach to parental leave
  • Recognition and rewards: monthly performance rewards and recognition programs
  • Inclusive culture: join a diverse and inclusive team where everyone's unique perspective is valued and respected

Is it You We're Looking For?:

  • Great communication skills, connecting with people and making their day better
  • Solution-oriented approach, thinking on your feet and tailoring solutions for customers
  • Sales drive, motivated to achieve and exceed sales targets and KPIs
  • Passion for learning, growing and developing your skills in a dynamic environment
  • Resilience and positivity, having a can-do attitude even when things get busy
  • Customer-facing experience, previous experience is a plus but not required

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Skills

Required

  • communication skills
  • solution-oriented approach
  • sales drive
  • passion for learning
  • resilience and positivity

Nice to have

  • customer-facing experience
Apply on Telstra