Technical Service Analyst

Boeing Canada Operations Ltd is seeking a Technical Service Analyst to support the Canadian Chinook Medium-to-Heavy Lift Helicopter Program (MHLH). The successful candidate will coordinate all customer technical support requests for MHLH fleet of aircraft.

Responsibilities:

• Act as the primary contact to manage and track all CH147 Chinook Helicopter technical requests concerning engineering support, non-standard repairs, scheduled maintenance, and Integrated Logistics Support (ILS) products/services.
• Apply program-level technical knowledge of engineering planning, supportability, and scheduled maintenance to coordinate technical requests.
• Identify and develop performance metrics to assess performance, efficiencies, productivity, and lessons learned.
• Review and staff engineering and supportability documents.
• Utilize technical writing skills to develop and maintain engineering and airworthiness documentation.
• Act as the primary focal point for coordinating Quality process documentation for Engineering and Integrated Logistics teams.
• Perform project management, schedule management, and data management activities.
• Possess strong leadership, team-building, and communication skills.

Requirements:

• 4+ years of technical maintenance-related experience and/or university graduate of an applicable Engineering Program.
• Experience with Microsoft Office (Teams, Word, Excel, Outlook, and PowerPoint).
• Must be able to legally work in Canada.
• Must be eligible to handle US export-controlled data.
• Must consent to Canadian Government Controlled Goods Program (CGP) assessment.
• Must be eligible to obtain Secret Level II security clearance.

Preferred Qualifications:

• 6+ years of Aviation experience in Maintenance and/or Aerospace Engineering.
• Knowledge of the Royal Canadian Air Force Technical Airworthiness Policy.
• Post-Secondary education.
• Metrics Development Experience.
• Active Secret II Clearance.

Benefits: No relocation assistance is provided. The selected candidate will be required to work onsite at one of the listed location options.

Salary: $95,400.00 - $116,600.00 CAD