Technical Program Manager

Join Cisco's AI Platform Group to accelerate the delivery of groundbreaking generative AI and cloud-native SaaS solutions. Our team drives Cloud Control,Cisco's top-priority enterprise platform integrating our networking, security, and observability portfolio with modern AI.

Your Impact

• Own the day-to-day delivery of defined cloud-native SaaS and generative AI workstreams from initial technical planning through production launch.
• Translate product requirements and architectural plans into clear work breakdown structures, milestones, dependencies, and delivery commitments.
• Coordinate cross-functional contributors across Product Management, Core Software Engineering, Applied AI/ML, Data Platforms, Infrastructure, and Security.
• Proactively track critical paths, surface delivery risks early, resolve routine operational blockers, and escalate architectural or resourcing trade-offs with clear context.
• Support release readiness, testing, deployment validation, and operational handoffs, tracking reliability and monitoring requirements alongside engineering teams.
• Foster strong execution hygiene by applying fit-for-purpose Agile practices, facilitating sprint rituals, and contributing to shared delivery templates.

Minimum Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, or related technical field, plus 2+ years of experience in technical program management, software delivery, or software engineering.
• Applied experience coordinating cross-functional software, cloud SaaS, data, or AI projects through a production release or major milestone.
• Demonstrated ability to build project schedules, track dependencies, manage critical paths, and resolve operational blockers using Jira or equivalent tooling.
• Foundational understanding of modern software development lifecycles, Agile practices, cloud services, and APIs to collaborate effectively with technical teams.

Preferred Qualifications

• Experience supporting enterprise SaaS platforms or cloud-native microservices environments.
• Familiarity with Generative AI concepts, LLM integration, agentic workflows, RAG pipelines, or AI evaluation harnesses.
• Educational background from a top-tier engineering institution or demonstrated AI internship / capstone project experience.
• Experience supporting API integrations, data platform pipelines, security compliance, or operational readiness reviews.

Benefits

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Paid time away (vacation, holidays, sick time)
• Optional 10 paid days per full calendar year to volunteer