Technical Business Analyst II

As a Technical Business Analyst II, you will serve as a bridge between business stakeholders and technical delivery teams. You will coordinate demand intake and triage, develop business and functional requirements, support solution planning, and help establish consistent governance and reporting across data engineering initiatives.

Responsibilities:

• Partner with stakeholders to define business needs, expected outcomes, scope, assumptions, constraints, and success criteria.
• Lead or support demand intake and triage by gathering required information, identifying dependencies, documenting risks, and preparing requests for prioritization and decision-making.
• Elicit, analyze, document, and validate business, functional, data, and non-functional requirements.
• Translate complex stakeholder needs into clear user stories, use cases, process flows, acceptance criteria, and implementation-ready requirements.
• Work closely with data engineers, architects, developers, quality teams, operations, product owners, and project leaders to maintain shared understanding throughout delivery.
• Analyze current-state processes and data flows, identify gaps or inefficiencies, and recommend practical future-state improvements.
• Maintain requirements traceability and document decisions, action items, dependencies, issues, and changes throughout the initiative lifecycle.
• Facilitate working sessions, stakeholder reviews, backlog refinement, and cross-team discussions, and communicate outcomes and follow-up actions clearly.
• Support solution evaluation, communications, implementation planning, and post-deployment validation as needed.
• Develop concise status updates, dashboards, and decision materials that communicate progress, risks, priorities, and business value.
• Help establish repeatable organizational standards, templates, and governance practices for intake, analysis, prioritization, and reporting.
• Investigate reported issues, perform root-cause analysis with technical partners, and document recommended resolutions or process changes.
• Take ownership of defined problem statements, engage the appropriate teams, evaluate options, and bring forward practical solutions with limited day-to-day direction.

Requirements:

• Bachelor's degree in information systems, computer science, data analytics, engineering, or a related field; equivalent relevant experience may be considered.
• 3-5 years of experience in business analysis, systems analysis, product delivery, data engineering support, or a related technical environment.
• Experience working with software or data delivery teams using Agile, Lean, Waterfall, or hybrid methodologies.
• Strong understanding of data concepts, including ETL, data warehousing, and data governance.
• Experience with cloud data platforms, primarily Microsoft Azure, with familiarity with AWS and Google Cloud Platform.
• Strong experience in change management.
• Strong requirements elicitation, process analysis, problem-solving, facilitation, analytical, and written communication skills.
• Ability to interpret data models, source-to-target mappings, interface specifications, workflow diagrams, and technical design documentation.
• Ability to communicate risks, decisions, dependencies, and outcomes to technical and non-technical audiences.
• Ability to organize multiple priorities, work independently, adapt quickly, and drive work to closure in a fast-moving environment.
• Proactive, engaged, and resourceful approach to solving problems with limited hand-holding.

Benefits:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice