Tech Center Technology Architect for NonStop

Hewlett Packard Enterprise is seeking a Tech Center Technology Architect for NonStop. The successful candidate will provide technical consulting, design, and leadership in the creation and delivery of solutions tailored to customer business needs.

Core Responsibilities:

• Lead or contribute to the development of detailed technical designs for enterprise solutions, ensuring alignment with customer requirements.
• Implement or oversee the implementation of technical solutions, including hardware/software upgrades, licensing, and system integrations.
• Develop high-level design documentation and technical proposals; translate customer requirements into actionable plans.
• Provide technical leadership on integration activities, solution architectures, and problem resolution.
• Act as a trusted advisor to customers, fostering effective relationships to ensure satisfaction and successful project delivery.
• Conduct technical presentations and oral status meetings with clients, articulating complex issues confidently.
• Assist customers with inquiries regarding products, services, pricing, and system configurations, especially within the NonStop domain.
• Participate in pre-sales activities, including creating and reviewing quotes, proposals, and technical responses.
• Support the sales team by providing technical input, solution options, and value propositions.
• Collaborate with Product Management and other teams to clarify product capabilities, resolve issues, and enhance offerings.
• Contribute to organizational knowledge through documentation, knowledge briefs, service delivery kits, and community participation.
• Share expertise on NonStop systems and other relevant technologies with team members.
• Engage with internal teams via meetings, training, and conferences to stay current and disseminate best practices.
• Lead small to medium technical projects, coordinating with project managers and client stakeholders.
• Provide planning, design, and technical oversight throughout project lifecycles.
• Ensure timely delivery of solutions, including order tracking, issue resolution, and quality assurance.
• Support sales and presales activities for NonStop systems in EMEA & LATAM regions.
• Create and manage quotes in QMS tools, including budgetary, legal, and customer-specific quotes for new systems, upgrades, and licensing.
• Engage with teams such as Product Management, NonStop Ordering, and Global Operations to ensure accurate order processing, pricing, and delivery.
• Perform margin analysis, optimize pricing strategies, and assist in discount decisions.
• Provide training and knowledge sharing regarding QMS tools, product updates, and processes.
• Support virtual NonStop solutions, including Bill of Material creation and validation.

Qualifications & Skills:

• 5+ years of professional experience with a strong technical background in relevant areas.
• Proven experience leading technical design, delivery, and customer interactions.
• Strong communication skills, with the ability to translate complex technical concepts into clear language.
• Ability to manage multiple tasks, prioritize effectively, and work proactively.
• Specific knowledge of NonStop systems and related sales/support processes is highly desirable.
• Proficiency with tools such as QMS, Salesforce, and related systems.

What We Can Offer You:

• Health & Wellbeing: comprehensive suite of benefits that supports physical, financial, and emotional wellbeing.
• Personal & Professional Development: investment in your career, with programs to help you reach your career goals.
• Unconditional Inclusion: inclusive and diverse workplace that values individual uniqueness.