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From the employer's careers site First seen 11 Nov 2026

Team Leader - Operations

Victoria's Secret London On-site full-time

Salary

£15.22 per hour

Apply on Victoria's Secret

Description

As a Team Leader at Victoria's Secret, you'll work alongside a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.

Your role will involve:

  • Delivering an exceptional customer experience to all customers
  • Providing expert advice on bra fitting and helping customers find the perfect product
  • Owning the merchandising and presentation of products in-store
  • Leading by example and energising the team
  • Supporting the management team to achieve key KPIs across the store
  • Maintaining store standards and adhering to health and safety procedures
  • Carrying out opening and closing activities, including key holder duties
  • Supporting new product launches and floor set moves

To be successful in this role, you'll need:

  • A passion for retail and delivering exceptional customer experiences
  • Keenness to learn and develop your customer service skills and product knowledge
  • Ability to build valued relationships with your team and customers
  • Flexibility and willingness to collaborate with others
  • Energy and enthusiasm for working in a busy environment

Benefits of working with Victoria's Secret include:

  • Flexible working schedules
  • 25% off a wide selection of styles at Victoria's Secret, Next, and Gap
  • Exclusive offers from over 3,500 retailers
  • Incentives and competitions with amazing prizes
  • Access to free financial, health, and wellbeing services
  • Learning and development opportunities
  • Core benefits such as pension contributions and life assurance

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Skills

Required

Ready to apply?

You apply with the employer directly. Their original posting is here: https://ekeq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/N133590

Apply on Victoria's Secret