Description
We are seeking a Support Associate to join our team in Copenhagen. As a Support Associate, you will be responsible for supporting our customers, courier partners, and venues via live chat, email, and phone. You will also ensure the smooth operation of our delivery services and contribute to the development of our support function.
Responsibilities:
- Provide support to customers, courier partners, and venues
- Ensure smooth delivery operations
- Develop the support function with the team
Requirements:
- Great communication skills with a personal touch
- Customer-obsessed and team-oriented mindset
- Fast learner with multitasking abilities
- Ability to work in a fast-paced environment
- Flexible shift availability across weekdays and weekends
- Fluent in Danish with professional working proficiency in English
Benefits:
- Wolt credits cashback benefit
- Visma Advantage Benefits Program
- Employee assistance program
- Wolt-wide training programs
- Fruits and drinks at the office
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