Description
As a Store Manager at H&M Group in the Seoul/Gyeonggi area, you will oversee the overall operations and performance of the store, focusing on providing an exceptional customer experience to drive sales and profitability.
You will lead and motivate a team, including managers, visual merchandisers, and sales advisors, to achieve outstanding customer service and operational efficiency.
Key responsibilities include:
- Leading and managing the store team to provide excellent customer service
- Analysing sales data to improve store performance
- Managing and motivating the team to exceed service and operational targets
- Overseeing the recruitment process and providing effective onboarding and training
- Developing and implementing strategies to achieve business goals
- Maintaining a positive and inclusive work environment
The ideal candidate will have:
- Customer-focused mindset with retail experience
- Strong business acumen and understanding of retail market trends
- Proven leadership skills
- Excellent communication and coaching skills
- Adaptability and flexibility in a fast-paced retail environment
- Operational excellence and compliance knowledge
- Ability to work flexible hours, including evenings, weekends, and holidays
- At least 2 years of store management experience
Additional benefits include:
- 25% employee discount
- Long-term incentive program
- Annual clothing allowance
- Employee health check-ups
- Wellness contribution
- Paid leave and support for special occasions
- Career development opportunities
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