Store Manager (Pančevo)

As a Store Manager, you will oversee the entire customer experience, ensuring high visual and commercial standards that align with global strategies and local context.

Your responsibilities will include:

• Leading your store team to deliver exceptional customer experiences while promoting and selling our products.
• Staying up-to-date on market trends, competitor activity, and local customer needs.
• Analyzing sales performance, setting goals, and creating plans to improve results, profit, and inventory levels.
• Effectively managing store operations, including scheduling and maintenance, within budget and commercial priorities.
• Recruiting, training, and developing your team, fostering an inclusive culture that promotes growth and innovation.
• Staying current with fashion trends, customer preferences, and competitor offerings to maintain a competitive edge.
• Representing yourself and the brand positively in every customer interaction.
• Ensuring a seamless omnichannel customer experience, actively promoting our loyalty program.

You will work with a dynamic store team, including sales advisors, department managers, and other key roles, to create an inspiring and welcoming environment.

We are looking for individuals with:

• Experience in sales management and operations.
• Proven leadership skills, with a passion for teaching and developing teams.
• Strong analytical and problem-solving skills, with excellent communication and numerical abilities.
• Fluency in English is a plus.

In return, we offer attractive benefits, including:

• 10% discount for employees across all H&M Group brands.
• Private health insurance.
• Additional vacation days based on seniority.
• Referral bonus for friends.
• Online and in-person training opportunities.
• Career advancement and development opportunities.
• Gift cards for new births.
• Long-service awards.
• New Year's gifts for employees' children.