Store Manager, Dublin

As the Store Manager, you'll take full ownership of your store's performance, focusing on creating exceptional customer experiences that drive sales and profitability.

Your leadership will guide, inspire, and empower your team to deliver operational excellence and outstanding service.

Key Responsibilities:

• Drive exceptional customer service by guiding the store team to deliver personalized styling advice and expert product knowledge.
• Interpret sales data to drive performance and take ownership of the store's commercial success.
• Inspire and lead a team of managers, visual merchandisers, and sales advisors to consistently exceed service and operational standards.
• Manage recruitment processes and ensure effective onboarding and training for new team members.
• Identify high-potential individuals and create tailored development plans to support their career growth.
• Manage all aspects of store operations, including compliance and visual merchandising.
• Foster a positive, inclusive, and motivating work environment.

Qualifications:

• Customer-focused with a proven track record of leveraging customer feedback to inform business decisions.
• Strong commercial awareness and understanding of the retail landscape.
• Proven ability to lead teams in fast-paced retail environments.
• Excellent communication and coaching skills.
• Adaptable and flexible with a strong understanding of store operations.

Benefits:

• 25% staff discount across all H&M Group brands.
• H&M Incentive Program (HIP) to reward contributions and support growth.
• Generous clothing allowance.
• Exciting development opportunities within COS and H&M Group.