Staff Machine Learning Engineer

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.

We are looking for an experienced Machine Learning Engineer to bring our Machine Learning and Artificial Intelligence R&D strategy to the next level. Our goal is to personalize the Qualtrics experience using ML and AI features showcasing Qualtrics data as a core value proposition and competitive advantage.

Responsibilities

• Design and develop robust AI architectures, frameworks, and algorithms that can support large-scale and complex enterprise SaaS AI solutions in alignment with business objectives.
• Evaluate and select appropriate AI technologies, tools, and frameworks to achieve desired performance, accuracy, and scalability.
• Collaborate across the company to guide the direction of machine learning at Qualtrics, spanning teams from research to production.
• Communicate with a team of research scientists, product managers, and engineers and lead and document AI architectures, design decisions, and technical specifications for reference and knowledge sharing.
• Work closely with research scientists and model engineering teams on developing, and deploying, ML systems in production.
• Develop a strategy for optimizing models and systems for performance, scalability, efficiency, and cost.
• Offer technical supervision and direction to the ML platform teams and lead the creation of future ML platform for deploying and monitoring AI models in production settings while maintaining compliance with the best practices in machine learning and deep learning.
• Conduct regular code reviews and provide technical guidance to team members.
• Stay up-to-date with the latest advancements in AI technologies, frameworks, and algorithms, and identify opportunities for their application in the organization.

Requirements

• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, or a related field.
• Proven experience (7+ years) working as a Machine Learning Engineer, or related role.
• Proficiency in programming languages such as Python, Java, or C++, and popular AI libraries and frameworks (e.g. TensorFlow, PyTorch, Keras).
• Solid understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and experience deploying AI models on these platforms.
• Excellent problem-solving and analytical skills, with the ability to break down complex problems into actionable components.
• Strong communication and collaboration skills, with the ability to work effectively within cross-functional teams.
• Ability to stay updated with the latest AI technologies, frameworks, and platform advancements.

Benefits

• Wellness Reimbursement for $300 per quarter for wellness activities, including gym memberships, spa massages, workout equipment, meditation apps, and much more.
• Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.
• The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.