Description
You will be part of Synopsys's Technical Sales and Applications Engineering organization, serving as a critical bridge between customers, sales teams, R&D, and product groups.
The role involves supporting and troubleshooting Synopsys Common Licensing (SCL) and FlexNet licensing environments for global enterprise customers across Americas, EMEA, Japan, and APAC.
Key responsibilities include:
- Performing root-cause analysis on complex licensing, installation, deployment, migration, and failover issues
- Designing, validating, and implementing licensing architectures for large-scale enterprise deployments
- Leading on-site and remote installation, upgrade, and migration activities for customers deploying or expanding Synopsys EDA toolsets
- Mentoring applications engineers and providing technical leadership across support and customer success organizations
- Collaborating with Engineering, R&D, Sales, and Customer Success teams to escalate critical issues and influence product roadmaps
The ideal candidate has a strong background in EDA tool support, CAD/CAE engineering, IT operations, or software application support, with hands-on expertise in FlexNet/FLEXlm licensing architecture and Linux/Unix system administration.
Rewards and benefits include a comprehensive range of health, wellness, and financial benefits.
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