Description
We are seeking a Site Reliability Engineering (SRE) Lead to oversee our Inventory platforms, focusing on service reliability, efficiency, and resilience. As an SRE Engineer at Telstra, you will provide technical leadership across multiple locations, ensuring high-quality production services for TNI, Cramer-LI, and TPD platforms.
Key Responsibilities:
- Provide SRE leadership, ensuring reliable and efficient production services
- Lead multi-location engineering and operations teams, prioritizing tasks and improving ways of working
- Drive service reliability and continuous improvement, reducing incidents and strengthening resilience
- Lead incident troubleshooting, post-incident reviews, and implement permanent fixes
- Collaborate with various teams to manage priorities, risks, and dependencies
- Identify automation opportunities to reduce manual effort
- Improve observability through dashboards, alerts, and telemetry
- Enhance change and release management through operational readiness assessments
- Maintain operational documentation and promote knowledge transfer
- Define and mature the DevOps/SRE operating model
- Standardize operational practices, tooling, and reporting
- Support capacity planning, environment readiness, and operational risk management
- Foster a proactive reliability culture with a focus on sustainability and continuous improvement
Requirements:
- Minimum 5 years of experience as an SRE Engineer in complex production environments
- Extensive knowledge of Telstra Inventory domain, specifically TNI, Cramer-LI, and TPD
- Proven experience in leading teams and managing critical production environments
- Strong background in production incident management, root-cause analysis, and problem management
- Experience with SRE/DevOps practices, including automation, observability, and continuous improvement
- Excellent stakeholder management skills
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