Description
We are seeking a Sr. Product Insights Researcher to join our Product Insights team, which leads consumer research for Target's Owned Brand products portfolio. As a Sr. Product Insights Researcher, you will focus on leading end-to-end consumer research, integrating consumer understanding throughout development, translating insights into decisions, strategic cross-functional partnership, external research partner management, and management of projects.
Responsibilities:
- Lead end-to-end consumer research, including scoping, designing, executing, analyzing, synthesizing, and communicating qualitative and quantitative consumer research.
- Translate business and technical questions into clear learning objectives, hypotheses, research plans, and success criteria.
- Select fit-for-purpose methodologies based on the decision being made.
- Develop research materials, including discussion guides, questionnaires, screeners, stimuli, and testing protocols.
- Ensure appropriate methodological rigor, sample design, data quality, documentation, and research integrity.
- Bring consumer learning into the product and packaging development lifecycle.
- Identify consumer needs, behaviors, barriers, motivations, Jobs-to-Be-Done, and unmet opportunities that can inform product and packaging strategy.
- Translate consumer needs into actionable product and packaging experience requirements, design criteria, and development guardrails.
- Support concept development, product innovation, assortment decisions, packaging development, claims, pricing/value questions, and product optimization.
- Connect learning across research phases and existing knowledge.
- Synthesize complex consumer learning into clear actionable insights.
- Communicate insights through compelling reports, presentations, workshops, and storytelling.
- Influence stakeholders by connecting consumer evidence directly to the business or product decision at hand.
- Build strong partnerships across Merchandising, Product Development/Design, Packaging, Sourcing, Quality/Regulatory, Enterprise Insights, and other business functions.
- Identify and manage external research suppliers when appropriate.
- Independently lead multiple research initiatives simultaneously.
- Maintain strong operating discipline, documentation, stakeholder communication, and on-time delivery.
Requirements:
- Bachelor's degree in Market Research, Sensory and Consumer Science, Statistics, or a related field.
- Relevant experience conducting consumer, market, product, or experience research.
- Demonstrated experience designing and executing both qualitative and quantitative research.
- Strong understanding of research design, sampling, questionnaire/discussion guide development, data quality, and research ethics.
- Working knowledge of statistics and ability to analyze and interpret quantitative consumer data.
- Demonstrated ability to translate research findings into clear business, product, or packaging recommendations.
- Ability to independently scope research from initial business question through final recommendation.
- Strong critical thinking and problem-solving skills.
- Ability to manage multiple projects and priorities simultaneously.
- Strong written, verbal, presentation, and storytelling skills.
- Demonstrated ability to collaborate and influence within cross-functional teams.
- Comfortable working in ambiguity and adapting research approaches as business needs evolve.
Preferred Qualifications:
- Master's degree in Consumer Research, Psychology, Market Research, Sensory and Consumer Science, Statistics, or related discipline.
- Experience conducting research that directly informs product and/or packaging development.
- Experience within retail, consumer product goods, agency for multiple industries.
- Experience integrating qualitative and quantitative learning into a cohesive research story.
- Experience with product testing, sensory consumer research, or consumer experience research.
- Strong statistical foundation with experience using Excel, XLSTAT, SPSS, R, or similar analytical tools.
- Experience with research platforms for survey programming, qualitative research, product testing, or sensory research.
- Exposure to advanced methodologies.
- Experience managing external research agencies and vendors.
- Experience facilitating workshops, co-creation sessions, or cross-functional research discussions.
- Familiarity with AI-enabled research, synthesis, or analytics capabilities.
This is a hybrid/flexible work arrangement role, requiring work to be performed both onsite at the Target HQ MN location and virtually.
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