Description
Samsara's AI Experience team builds the Samsara Assistant and Agent Studio, where customers create chat and voice agents that work across their safety, maintenance, and operations data. As a Senior Manager, you will lead the teams behind the Assistant, Agent Studio, and Agent Extensibility, turning a fast-growing product into one customers trust and come back to every day.
Responsibilities:
- Own Assistant & Agent Studio and Agent Extensibility, leading about 10 engineers through two tech leads.
- Grow activation, so more customers try agents, through recommended questions, automatically generated reports, and proactive agents.
- Drive answer quality and repeat usage, so customers trust what the Assistant tells them and come back daily.
- Set technical direction through RFCs and design reviews for a platform used by customers and Samsara teams.
- Partner with product teams across Safety, Maintenance, and more to build and launch their agents on the platform.
- Champion Samsara’s cultural principles and hire, develop, and lead an inclusive, engaged, and high-performing team.
Requirements:
- 10+ years of software engineering experience, including 5+ years managing engineering teams.
- Experience managing engineering teams and tech leads.
- Experience across both machine learning and software engineering, including building agentic systems and traditional production software.
- A track record of shipping production systems used at scale by external customers, B2B or B2C.
- Experience building zero-to-one products in a fast-moving environment.
- Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field.
Nice to have:
- Agent platform depth.
- User-facing AI products.
- Growth and activation experience.
- Answer-quality rigor.
- Mixed-team leadership.
- An advanced degree.
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