Sr. Commercial Counsel

As a Sr. Commercial Counsel at Dialpad, you will serve as a key legal advisor and deal architect for the company's most complex and high-value commercial transactions.

You will handle the end-to-end negotiation of strategic agreements, provide authoritative guidance on legal risk, and act as a trusted partner to senior business stakeholders across Sales, Finance, Privacy, Security, and Customer Success.

Your responsibilities will include:

• Contract Management & Negotiation
• Handle end-to-end negotiation of Dialpad's most significant and complex commercial agreements
• Serve as a key point of contact and legal decision-maker for enterprise and strategic accounts
• Draft and redline sophisticated contract language across a wide range of commercial terms
• Identify, articulate, and resolve complex legal issues with practical, business-oriented recommendations

• Cross-Functional Partnership
• Act as a strategic advisor to senior business stakeholders, influencing deal structure and go-to-market strategy
• Collaborate with Privacy, Security, and Compliance teams on sophisticated contractual issues
• Support RFP responses and security questionnaires on complex legal, compliance, and contractual matters
• Partner with Customer Success leadership to resolve high-stakes customer escalations and disputes

• Legal Operations & Scalability
• Develop and continuously refine the commercial legal playbook
• Undertake the design and implementation of AI-powered contracting workflows
• Mentor and provide day-to-day guidance to junior commercial counsel and legal operations team members
• Design and deliver continuing legal education and training programs for Sales and other business partners

The ideal candidate will have:

• 8+ years of experience as a commercial attorney, with substantial in-house experience at a technology or SaaS company
• Demonstrated track record of independently leading complex, high-value commercial negotiations
• Deep substantive expertise in SaaS and technology contract frameworks
• Sophisticated understanding of data privacy and security obligations relevant to commercial contracting
• Proven ability to provide clear, confident legal guidance to senior business stakeholders
• Experience building and scaling commercial legal infrastructure
• Hands-on experience with AI-powered legal tools and a genuine interest in driving their adoption
• Strong mentorship skills and experience supporting the professional development of junior attorneys or legal operations staff
• Fluent in spoken and written English

Dialpad offers a competitive salary, comprehensive benefits, and real opportunities for growth.