Sr. Application Systems Specialist - STARLIMS (Functional)

At Valvoline Global Operations, we're proud to be The Original Motor Oil, but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.

The Senior LIMS Functional Consultant / Business Analyst supports Valvoline Global's laboratory and quality operations by translating business needs into effective LIMS (Laboratory Information Management) solutions. This role partners closely with laboratory users, business stakeholders, IT teams, vendors, and an internal LIMS programmer to deliver enhancements, resolve issues, implement new sites, and drive continuous improvement.

Key Responsibilities:

• Partner with laboratory, quality, manufacturing, and business users to understand LIMS needs, analyze current-state and future-state workflows, identify process improvement opportunities, and document business requirements.
• Translate business and laboratory requirements into clear functional specifications, process flows, user stories, acceptance criteria, and solution documentation.
• Support LIMS continuous improvement projects and new site implementations.
• Develop, coordinate, and support testing activities for LIMS changes.
• Provide production support for LIMS applications.
• Follow Corporate and IT policies, standards, and procedures.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, Business, Laboratory Science, Chemistry, Engineering, or a related field required.
• Minimum of 7 years of experience as a business analyst, functional consultant, application analyst, systems analyst, or similar role supporting enterprise business applications.
• Strong functional knowledge of LIMS or similar LIMS applications.
• Understanding of laboratory workflows, sample/test lifecycle, quality processes, reporting needs, and laboratory data management.
• Ability to gather, analyze, and document business and functional requirements.
• Ability to translate business needs into functional specifications, user stories, process flows, acceptance criteria, and test scenarios.
• Basic SQL knowledge for troubleshooting, data review, validation, and issue analysis.
• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills.

Preferred Qualifications:

• 5+ years of hands-on STARLIMS or similar LIMS experience, including requirements gathering, functional design, testing/UAT, support, and enhancement delivery.
• Experience supporting laboratories, quality, manufacturing, product testing, R&D, or related business processes.
• Experience working directly with business users to analyze workflows, document requirements, and implement process/system improvements.
• Experience writing functional specifications, process flows, user stories, test scripts, acceptance criteria, and support documentation.
• Experience collaborating with application developers, programmers, database resources, infrastructure teams, vendors, and managed service providers.
• Basic SQL experience for data analysis, troubleshooting, validation, and issue investigation.
• Preferred: experience implementing or rolling out LIMS or another LIMS solution to new sites.
• Preferred: 2+ years of experience with SAP QM processes, integrations, or support.
• Preferred: experience supporting integrations between LIMS and ERP, laboratory instruments, middleware, reporting tools, databases, or other enterprise applications.